The Care Coordination Platform Built for Singapore Healthcare
Elderwise connects families and care teams from hospital to home through a single, HIPAA & PDPA-compliant platform. Shared care plans, daily check-ins, secure messaging, and caregiver support tools—all integrated with Singapore's healthcare clusters and designed for the multilingual needs of the region.
Partnering and trusted by
Platform Capabilities for Care Coordination
Connect with Epic, Cerner, and 500+ healthcare systems to deliver seamless care coordination between families and care teams.
Shared Care Plans
Care plans visible to families and care teams, tracking progress together from hospital to home with real-time updates.
Daily Check-Ins & Reminders
Keep caregivers on track with medication reminders, wellness check-ins, and care plan tasks in multiple languages for Singapore's diverse population.
Secure Messaging
HIPAA-compliant communication between families and care teams across email, SMS, and secure messaging—reducing coordination workload.
Caregiver Education
Contextual training resources and educational content to help caregivers feel confident in their care responsibilities.
Engagement Analytics
Track caregiver check-ins, care plan adherence, and communication patterns—giving care teams visibility into family engagement.
Healthcare System Integration
Connect with Singapore EMRs, NEHR, and healthcare cluster systems for seamless care coordination while maintaining PDPA compliance.
Healthcare System Integrations
Beyond Singapore, Elderwise connects with 500+ healthcare systems worldwide, ensuring seamless care coordination while maintaining compliance and security standards.
EMR/EHR Systems
Native integration with Singapore EMRs, Epic, Cerner, and regional healthcare platforms for real-time data synchronization.
- HL7 FHIR compliant
- Bi-directional sync
- Near real-time updates
Communication Channels
Omnichannel patient engagement through WhatsApp, SMS, email, and secure messaging platforms.
- WhatsApp Business API
- HIPAA-ready messaging
- Multi-language support
HIPAA-Ready
End-to-end encryption & BAA support for all healthcare data transfers
Near-realtime Sync
Near-realtime and async data flows with intelligent retry mechanisms
Pre-built Connectors
500+ ready-to-use healthcare integrations with no coding required
Enterprise-Grade Infrastructure for Care Coordination
Secure infrastructure and seamless integrations to connect families and care teams throughout the care journey.
Architecture Overview
Frontend SDKs
React, Vue, and Angular SDKs with full TypeScript support, accessible WCAG 2.1 AA-compliant UI components, and multi-language rendering for 4+ languages
REST/GraphQL APIs
RESTful and GraphQL APIs with real-time WebSocket subscriptions, HL7 FHIR R4 compliance, and rate limiting tuned for clinical workloads
AI Processing Layer
Healthcare-tuned language models for clinical note generation, symptom triage, medication interaction checks, and caregiver communication — with human-in-the-loop review
Security Layer
256-bit AES encryption at rest and in transit, RBAC with fine-grained permissions, complete PHI audit trails, and automated vulnerability scanning
Data Layer
PostgreSQL for relational data, Redis for real-time caching, and vector databases for semantic search across clinical literature and patient records
Tech Stack
Languages
AI/ML
Infrastructure
Databases
Security First
HIPAA and PDPA-compliant by design with 256-bit encryption, role-based access control, comprehensive PHI audit logging, and automated threat detection
Sub-100ms Latency
Optimised inference pipeline delivering sub-100ms responses for clinical workflows, with intelligent caching and regional edge deployment across Asia-Pacific
Healthcare-Tuned AI
Models fine-tuned on clinical workflows for note generation, triage, medication checks, and care plan recommendations — with built-in clinical safety guardrails
Semantic Vector Search
AI-powered semantic search across medical literature, patient records, and care protocols — returning contextually relevant results in milliseconds
Workflow Automation
Visual workflow builder for discharge protocols, medication reminders, check-in sequences, and escalation paths — no coding required
Zero-Downtime Deployment
Git-based CI/CD with blue-green deployments, automatic rollbacks, and staged releases ensuring zero disruption to clinical operations