How Can We Help?
We're here to ensure you get the most out of your Ajentik experience.
Support Resources
Help Center
Browse our knowledge base for step-by-step guides, tutorials, and answers to frequently asked questions.
View FAQTechnical Documentation
Detailed technical documentation for developers and IT teams implementing Ajentik solutions.
View DocumentationVideo Tutorials
Watch video tutorials on how to use and configure various Ajentik features and integrations.
Watch TutorialsImplementation Guide
Step-by-step guidance for implementing Ajentik solutions in your healthcare organization.
View GuideContact Our Support Team
Email Support
Send us an email with your questions or issues, and our support team will respond promptly.
support@ajentik.ai
Response within 24 hours
Phone Support
Speak directly with our technical support team for urgent issues or complex inquiries.
+65 8892 8831
Monday - Friday, 9am - 6pm SGT
Live Chat
Chat in real-time with our support agents for immediate assistance with your questions.
Available on Dashboard
24/7 for Enterprise clients
Support Ticket
Submit a support ticket for technical issues that require investigation by our engineering team.
Via Client Portal
Tracked and prioritized
Enterprise Support
Our enterprise clients receive enhanced support options including:
- Dedicated account manager
- Priority issue resolution
- 24/7 support availability
- Custom training sessions
- Quarterly business reviews
Support Policy & SLAs
Standard Support
Premium Support
Enterprise Support
For detailed information about our support policies and Service Level Agreements, please refer to our documentation.